Innovation and Digital Transformation

L4 Digital Technologies: Unit 2 (K/618/5691)

Many businesses manage to remain competitive by using their ability to adapt strategies and re-think their old operating models in response to fundamental changes in the market. Technology gives these organisations the opportunity to evolve and to increase their value to their customers; modern services are increasingly moving online – making digital transformation a necessity. In 2019, the global spending on digital transformation technologies and services grew around 18%. This unit aims to give students a comprehensive understanding of digital transformation.

Digital transformation constitutes the integration of digital technology into all areas of a business to maximise the Return on Investment (ROI) meaning that there will be fundamental changes to business operations and culture.

In this unit, students will look at a number of tools and techniques that organisations use to transform and become more innovative in their approach. These include frameworks and related elements such as operational agility, culture, leadership, customer experience, and integration of digital technology.


Learning Outcomes
  • LO1 Investigate the underlying context for digital innovation and market disruption that leads to business transformation
  • LO2 Explore the different types of digital transformation
  • LO3 Explain the requirements for a successful digital transformation
  • Lo4 Review the range of methods for protecting ideas as part of digital transformation strategies and their advantages and disadvantages.